RCSI - Experience with Customer Portals
Easy, Convenient and Good for Business
RCS Influencer Thea Dudley says the way to find the best portal for your company is to do your research and know what you want ahead of time. Portals, the gateway to a business. When I think of portals, my mind goes straight to the ever-important payment portal. How ...
A Hit or Miss Experience
RCS Influencer Rae July says customer portals either provide everything her company needs or they are downright tedious to work with. Editor’s note: You can read the entire interview below to learn which portals have been Rae July’s favorite and least favorite, but we recommend listening to the podcast. Megan Ellsworth: ...
Ensuring That Customer Portals Are Secure and Suitable
RCS Influencer Trent Cotney says customer portals are great, as long as they are airtight and truly serve your clients. A customer portal is a convenient, centralized tool that can help streamline your interactions with your customers. With this online offering, you can efficiently store all communications with your customers, ...
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