Exploring Contractor Trends and Homeowner Insights

In this Contractor Outlook™ episode, Heidi J. Ellsworth sits down with Angie Hicks, co-founder of Angi, to explore the evolving relationship between contractors and homeowners in today’s digital-first environment. From the origin story of Angi to its growing focus on supporting service professionals, the conversation highlights how direct feedback, advisory groups and office hours are shaping better business outcomes. Angie also shares insight into key industry trends, including shifts in lead generation and the role of AI in improving job matching. The episode closes with practical takeaways contractors can use to better guide homeowners and build long-term value through service and maintenance.

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